Terms of Service

1. Acceptance of Terms

By accessing our website or engaging our services, you acknowledge that you have read, understood, and agree to these Terms. If you do not agree, you must discontinue use immediately. We reserve the right to modify these Terms at any time, and continued use constitutes acceptance of any changes.

2. Services

Apex Logic provides the following services:

• Custom web development (websites, web applications, SaaS platforms)
• AI and chatbot solutions (custom chatbots, LLM integrations)
• Python automation and scripting (web scraping, data pipelines, workflow automation)
• Technical consulting and architecture reviews

Service scope, deliverables, timelines, and fees are defined in individual project proposals or statements of work ("SOW") agreed upon by both parties.

3. Client Engagement

Project work begins upon execution of a SOW and receipt of any required deposit. Clients are responsible for providing necessary content, assets, access credentials, and timely feedback. Delays caused by the client may result in adjusted timelines and additional fees.

4. Payment Terms

• Payment terms are specified in each SOW, typically 50% upfront and 50% on completion.
• Invoices are due within 14 days of issuance unless otherwise agreed.
• Late payments accrue interest at 1.5% per month.
• We accept payment via bank transfer, credit card, and major digital payment platforms.
• All fees are exclusive of applicable taxes unless stated otherwise.

5. Intellectual Property

Upon full payment, the client receives ownership of the custom code, designs, and deliverables created specifically for their project. Apex Logic retains the right to:

• Use pre-existing tools, libraries, and frameworks that are not custom-built for the client
• Showcase the project in our portfolio (unless a non-disclosure agreement is in place)
• Retain ownership of proprietary methodologies and reusable components

Third-party assets (stock images, fonts, plugins) remain subject to their respective licenses.

6. Confidentiality

Both parties agree to keep confidential any proprietary or sensitive information shared during the engagement. This obligation survives termination of the agreement for a period of two (2) years.

7. Limitation of Liability

To the maximum extent permitted by law, Apex Logic shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities, arising from the use of our services.

Our total liability for any claim shall not exceed the total fees paid by the client for the specific project giving rise to the claim.

8. Warranties & Disclaimers

We warrant that our services will be performed in a professional and workmanlike manner. All projects include 24 months of bug-fix support from the date of delivery.

Except as expressly stated, our services are provided "as is" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose.

9. Termination

Either party may terminate the engagement:

• With 14 days written notice for any reason
• Immediately if the other party materially breaches these Terms

Upon termination, the client shall pay for all work completed up to the termination date. Any non-refundable deposits are retained by Apex Logic. Completed deliverables will be handed over upon settlement of outstanding payments.

10. Governing Law

These Terms shall be governed by and construed in accordance with applicable laws. Any disputes shall be resolved through good-faith negotiation first, and if necessary, through binding arbitration.

11. Contact Us

For questions regarding these Terms, contact us at:

• Email: [email protected]
• Contact form: apex-logic.net/contact